Frequently Asked Questions

44mmk FAQ — Questions Players Ask Most

All the most common questions — including how to claim bonuses, account security, responsible gaming, and how to withdraw — answered in one place.

This FAQ page was created to properly address the questions of Myanmar players using the 44mmk platform. From claiming your welcome bonus to making smooth withdrawals, from protecting your account to setting your own limits — nearly 44 questions are grouped into 4 sections and answered clearly. If you can't find the answer you're looking for here, head to the contact section at the bottom of the page — our team is available 24/7 to help.

Welcome Bonus

When you make your first deposit at 44mmk, you'll automatically receive the welcome bonus. Once you open an account and make your first deposit via KBZPay, Wave Money, or AYA Pay, a 200% bonus — up to 200,000 Ks is added to your wallet instantly. For example — deposit 20,000 Ks, get a 40,000 Ks bonus, and you'll have 60,000 Ks in your wallet. You don't need to request this bonus yourself — it's credited the moment you deposit.

You must wager 25 times the bonus amount as the wagering requirement before you can withdraw any winnings from the bonus. For example — deposit 20,000 Ks, receive a 40,000 Ks bonus, so you must wager 40,000 Ks × 25 = 1,000,000 Ks before withdrawing bonus winnings. The larger your deposit, the larger your bonus — deposit 220,000 Ks and you receive a 200,000 Ks bonus with a wagering requirement of 200,000 Ks × 25 = 5,000,000 Ks.

Wagering on slots, live casino games (Baccarat, Roulette, Dragon Tiger), Shan Koe Mee, and crash games on the 44mmk platform is generally counted. Since the contribution rate can vary depending on which game type you play, you can contact Customer Support for details on how wagering is calculated. Support can also confirm whether football betting counts toward wagering.

If the bonus is not used within the set validity period, it may be removed from your wallet. The validity period is counted from the day the bonus is received. If you have questions about how long your bonus is valid or how long you have to complete the wagering requirement, you can ask via Live Chat 24 hours a day. Once you receive a bonus, play through it as soon as you can.

Since the 44mmk welcome bonus is 200%, you need to deposit 100,000 Ks to receive the full 200,000 Ks bonus. Deposit 100,000 Ks, get an extra 200,000 Ks bonus, and you'll be playing with 300,000 Ks in your wallet. This welcome bonus is available once only and is calculated on your first deposit.

Protecting Your Account

The 44mmk platform uses SSL encryption (TLS encryption), which protects players' personal information and financial data from being accessed by third parties. When you visit the site, if you see https:// and a lock icon in the browser address bar, your connection is confirmed as secure. The platform also guarantees fair play.

Two-Step Verification (2-Step) is a security method that goes beyond just entering a password — it adds a second step to verify your account. Because you must enter an OTP code sent to your phone number or email, even if someone knows your password they cannot access your account. It is strongly recommended that you enable this security setting in Account Settings.

The official website URL is 44mmk.im. Phishing sites commonly use similar-looking URLs such as "44mmk-login.com" or "44mmk.net". Always check the browser address bar, access the site from your bookmarked URL, and if you find the site through a search engine, verify the URL before clicking. If you're unsure, you can ask via Support Chat.

Change your password immediately, then contact 44mmk Live Chat to request a temporary account suspension. The Support team can check your login history, and if any unauthorised access is found, they will take the necessary steps to secure your account. It is important that you never share your personal details or password with anyone.

Under no circumstances will 44mmk staff ever ask for your OTP code. Your OTP code is sent only to your phone or email and must be used by you alone. Anyone asking for your OTP code could be a scammer — never give it to anyone else. Report this to Support immediately.

Self-Restriction

Cooling-off is a protection option that lets you temporarily close your account for a few days or longer when you want to take a break from playing. During this period, deposits and play are blocked, and the account reopens only once the period ends. Just message Live Chat saying "I want to request Cooling-off" and the Support team will action it right away. 44mmk strongly supports this feature to help protect your wellbeing and finances.

A cooling-off period is a short break, while Self-Exclusion is a longer-term protection measure. If you choose Self-Exclusion, you will not be able to access gaming for the full duration selected (from a few days to an extended period), and your account cannot be reopened until that period has ended. This option is more effective for players who want to place firm limits on their own gambling.

The 44mmk platform is a service available to people aged 21+ only. Date of birth is verified at the time of account registration. Anyone under 21 who attempts to open an account will be refused, and the platform clearly states throughout that players under 21 are not permitted. If you are concerned that a family member under 21 may try to play, please contact Support.

Playing beyond what you can afford to lose, chasing losses by playing more, gambling affecting your family or work, or borrowing money to gamble — these are signs that problem gambling may be present. If you recognise any of these, request Cooling-off or Self-Exclusion through Support, and also look into professional support services.

If you want to set a deposit limit for yourself, contact 44mmk Live Chat and request: "Please set a maximum daily deposit amount for me." The Support team will put this protection in place to help you play responsibly. 44mmk believes that responsible play is good for both the platform and its players.

How to Withdraw

Yes. 44mmk processes withdrawals 24 hours a day, 7 days a week. You can request a withdrawal late at night or over the New Year holiday. The usual processing time is 10 to 45 minutes, though this may vary depending on the payment channel and transaction volume on the day. If funds have not arrived after that time, please contact Live Chat.

To withdraw winnings from a bonus, you must meet the Wagering Requirement. For example — if you receive a bonus of 40,000 Ks, you must wager 25 times that amount (1,000,000 Ks) before the bonus and any related winnings can be withdrawn. Your own deposited funds (Non-Bonus Balance) can be withdrawn without meeting the wagering requirement. For any questions on this, you can ask Support.

The minimum withdrawal amount at 44mmk is 30,000 Ks. You cannot submit a withdrawal request until your wallet balance reaches 30,000 Ks. The minimum deposit amount is 10,000 Ks, and this applies equally across KBZPay, Wave Money and AYA Pay.

Under 44mmk's withdrawal policy, funds can only be transferred to a wallet registered in the same name as the player's account. This policy is in place to protect financial security and prevent money laundering. If a wallet belonging to another person is used, the withdrawal may be declined, so please ensure you link only your own KBZPay, Wave Money or AYA Pay wallet.

If more than 45 minutes have passed after submitting a withdrawal request and the funds have not arrived in your wallet, please contact 44mmk Live Chat. If you can provide the withdrawal Transaction ID (Reference Number), the Support team will be able to look into it more quickly. You can view your withdrawal history in the Transactions section of your account.

Still can't find the answer?

If you have a question not covered in this FAQ, contact the 44mmk Support team right away — we are available in Burmese, 24 hours a day, 7 days a week.

Log in to your account and contact Live Chat