I think I have a gambling problem — who do I contact?

Contact us via Live Chat on the 44mmk website — our team is available 24/7 in Burmese. If you prefer email, send a message to support@44mmk.im. Do not hesitate to reach out about anything — taking that step is already a good decision.

Play on Your Own Terms

44mmk — Responsible Gaming
Guide

Gaming should be fun. Stay in control, set your limits, and keep playing in a way you enjoy.

44mmk is a platform built for Myanmar players, and we believe gaming should be entertainment. We always encourage you to play for fun — not as a way to make money or rely on as income — and to spend only what you can afford. This page covers the self-control tools available to you, signs to watch out for, and how to get help.

If you feel that gaming is becoming a problem, contact our support team right away — available 24/7 in Burmese.

21+

The 44mmk platform is for players aged 21 and above only

Anyone under the age of 21 is not permitted to use our platform. If we find that an underage person has accessed an account, it will be blocked immediately.

Tools to protect yourself

44mmk provides these tools so players can stay in control on their own.

Deposit Limit

You can set your own cap on how much you deposit each day, week, or month. Planning ahead and setting a limit reduces the risk of spending more than you intended.

Session Time Limit

You can control how long you play in a single session. When the time you set is up, a reminder will appear telling you to take a break and check in with yourself.

Play Activity Alerts

While you play on our platform, you can receive regular updates on your session duration and spending, helping you stay aware of your own playing habits.

Time-Out

You can choose your own Time-Out period — anywhere from one day to one month — to give yourself a proper break. During this period, opening a new account to get around it is blocked.

Self-Exclusion

If you want to step away from gaming for a longer stretch, you can choose Self-Exclusion. Once selected, no one — including our support team — can reopen your account before the period ends. You can arrange this by contacting our support team.

Loss Limit

You can set your own daily or weekly loss limit. Once that limit is reached, you will be stopped from playing immediately.

How to turn on the control tools

If you want to set a limit, follow the steps below — it only takes a few minutes and takes effect right away.

Log in to your account

Find the Responsible Gaming settings

In the account menu, open the option labelled "Responsible Gaming" or "Limits".

Enter your limit amount

Set a deposit limit, loss limit, session time limit, or all of them — whatever you prefer.

Save and confirm

Once you save the settings, they take effect immediately. If you increase a limit, it takes 24 hours to apply — so the decision cannot be changed in a hurry.

Contact us if you need help

If you get stuck at any step, reach out to our 24/7 Live Chat and we can sort it out for you.

Check yourself — do you have a gambling problem?

If you find yourself answering "yes" to any of the questions below, it may be a good time to get some help.

Do you often promise yourself "just this one time" while you are playing?

Have you ever spent more than you could afford and had to ask others to lend you money?

Has gambling ever caused conflict in your personal relationships or at work?

Have you kept playing to try to win back money you lost?

Have you ever hidden your gambling from family or friends?

Have you ever felt unable to stop — wanting to quit but not being able to?

If you answered "yes" to one or more of the questions above, contact our support team right away. You can reach us in Burmese without any judgment, and we are ready to help.

Tips for healthy play

These tips matter if you want to keep gambling fun.

Set a budget

Decide on a daily budget before you play and stick to it. Do not chase losses — staying within your set budget is what counts.

Treat it as entertainment

Do not see gambling as a source of income. Treat it as a cost of entertainment — only put in what you can afford to enjoy.

Take regular breaks

Do not play for long stretches without stopping. Take breaks, drink some water, and move around — a short rest leads to better decisions.

Do not chase your losses

If you have lost, do not keep playing to get it back. The mindset of "winning back losses" can make things much worse.

Do not play when you are stressed or upset

Playing when you are angry, anxious, or tired makes it hard to make good decisions and you are likely to lose more.

Do not let gambling become your whole life

Time with family, hobbies, and looking after your health — these matter just as much as anything else.

How to get help

The 44mmk support team is available 24 hours a day, 7 days a week to help with any gambling-related matter in Burmese.

24/7 Live Chat

You can reach us instantly via Live Chat on the website, and we will help you set deposit limits, activate a Time-Out, or arrange Self-Exclusion.

[email protected] — if you have a gambling-related problem or want to request a limit, you can also reach us by email.

We put every player's wellbeing first. Do not hesitate to contact us for anything — it is a good decision to make.

Set your limits and play happy

Want to set a deposit limit? Want to turn on a Time-Out? Log in to your 44mmk account and adjust your settings, or read the FAQ to learn more.

Questions about Responsible Gaming

Log in to your 44mmk account and open the "Responsible Gaming" setting in the "My Account" menu. From there you can set a daily, weekly, or monthly deposit limit. It takes effect immediately. If you increase the limit, it will only take effect after 24 hours.

No. Self-Exclusion is designed to protect you, so your account can only be reopened once the period has ended. Even if you contact our support team, we will not lift it early — that is exactly what makes it an effective protection.

Time-Out is a short break lasting anywhere from one day to one month, after which you can return to play as normal. Self-Exclusion covers a longer period — typically 6 months to 1 year or more — and is a decision made by players who genuinely want to stay away from gambling.

Your limit settings exist only in your account and are kept private. Our support team can view them only when needed to assist you, and everything is protected with SSL encryption.

Contact us via Live Chat on the 44mmk website — our team is available 24/7 in Burmese. If you prefer email, send a message to [email protected]. Do not hesitate to reach out about anything — taking that step is already a good decision.

No. The 44mmk platform is for players aged 21 and above only. Anyone who has not yet turned 21 is not permitted to use our platform. If we find that an underage person has accessed an account, we will block it immediately and arrange to return any remaining balance.